eSQUAD is on a mission to help you get the freedom, independence, flexibility, convenience, financial savings, and financial rewards from working at home. Here are a few answers to the questions we’ve been asked over time. And, remember, if you have any questions not listed here, get in touch!
FREQUENTLY ASKED QUESTIONS
WHAT IS eSQUAD
Top companies are outsourcing their call volume through Arise Virtual Solutions . Arise then outsources to companies like eSquad by Ucanwah, Inc. to find the people that are working from home and connect them to the clients in need of services. You certify for the company you choose to provide your services to and start taking inbound customer service calls from your home. It is all computerized so you basically log into your computer and into the clients systems and the calls come directly into your phone line! You answer the phone as if you are in a call center! It’s a pretty cool concept. Customers are happier because they can speak to someone that they can understand and it gives people that can’t work outside the home or need flexibility an opportunity to be in business for themselves and make a living!
IS THIS LEGIT
Sadly, there are many scams out there. eSQUAD by Ucanwah, Inc is partnered with Arise Virtual Solutions which is a legitimate work-from-home opportunity. There are thousands of small businesses and their contractors who have enjoyed providing services to Arise for decades. In addition,Ucanwah, inc has partnered with many contractors working from home and has been providing contractor services to Arise since 2005!
CAN I WORK FROM ANYWHERE
You must legally reside in the United States and must be 18 years or older. You can provide your services from anywhere that is open to new applications. If you move, you are able to bring your work with you! How many jobs can you say that about?
*Currently Arise is not accepting new applicants from the following states:
California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin.
COSTS TO GET STARTED
In order to partner with eSQUAD and be given the opportunity to provide your services to our clients, you must complete the following which is considered your investment into your own business.
The following are the fee’s:
Arise Background Check (FREE). If you have felonies or bank fraud charges then you may not be eligible to provide services. Click HERE for information on background checks.
Certification Course for the client you choose starts at $19.99 up to $289.
These fee’s are paid to Arise Virtual Solutions, not eSQUAD.
WHAT TYPE OF SERVICE WILL I PROVIDE
There are dozens of client programs for which you can choose partner with. These are sales, customer service, technical support, email support and chat support clients.
By partnering with and working from home with eSQUAD you will be able to choose the client you want to provide your services to, set your own schedule, no traffic jams and you get to wear comfy clothes.
WHAT FEES WILL I HAVE TO PAY?
We have a low flat service fee is $20 per invoice in addition to the fee our partner charges which is $19.75. We pay our contractors on the 15th and the last day of the month.
eSQUAD has to cover business costs including Partner fee’s, computers, bank fees, software costs, direct deposit fee’s and more. Our low, flat service fee allows us to provide you with support during your certification process and beyond. We want you to succeed! We charge less than any other Arise IBO!
WHAT ABOUT TAXES?
You are an Authorized agent, Independent Contractor, Sole Proprietor or Freelancer and are responsible for your own taxes. eSQUAD does not take any taxes out on your behalf. You will receive a 1099 at the end of the year if you made $600 or more.
Furthermore you are not eligible to receive unemployment, overtime or benefits as Authorized agents, Independent Contractors, Sole Proprietors and Freelancers.
I would advise you to meet with a tax specialist to go over what you are able to write off and what deductions you can take as an independent contractor.
WILL I BE PAID DURING CERTIFICATION?
UCANWAH, INC does not pay for the time spent in a client certification course. We are the middleman between our partner’s clients and the Authorized agents, Independent Contractors, Sole Proprietors and Freelancers working from home. As an Authorized agent, Independent Contractor, Sole Proprietor or Freelancer, you are responsible for any certification needed that is required to educate yourself to properly provide your services to the client.
WHAT ARE THE STEPS TO GET STARTED?
Complete Application here.
Make sure you have the equipment that will meet ARISE’s guidelines. See technical requirements here.
You will receive an email once you have joined our team with links to fill out your W9 form and ICA. These forms must be completed before you are allowed to service a client.
DO YOU HAVE ADDITIONAL QUESTIONS?
Should you have any further questions or concerns, please feel free to send us an email.